

Step 1: Provide Referral Details
- First, we will require your family or friend’s name and contact details.
- The details submitted will be treated with the strictest of confidence and only used for this sole purpose of making contact with the referral.

Step 2: We Make Contact
- We will make contact with your referral to arrange a meeting.
- We want to understand their needs, and agree on the scope of services to offer.
- An opportunity for them to consider if we are the right service provider for them.

Step 3: Our Feedback
- After our initial meeting, we provide feedback to your information and also encourage them to provide you with feedback after our meeting.